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[Mobility software]
09 / 13

Taxi Stand Software Ecosystem (Mobile & Web)

Santim's taxi stand ecosystem connects the stand office, the drivers and the management team in one live system, so every request is handled quickly and every shift is visible.

Discipline
Mobility software
Solution
09 / 13
Sectors
Taxi stands · Cooperatives · Fleet operators
[The challenge]

Phone calls, paper lists and disconnected apps make it hard to see who is available, which requests are open and how the stand is really performing.

[Architecture]

How the system fits together

Mobile apps and a web panel share a real-time backend, so every status change is visible to everyone who needs it, the moment it happens.

  1. N01

    Passengers

    Calls, apps and walk-ins

  2. N02

    Stand office

    Web operations panel

  3. N03

    Real-time backend

    Queues, jobs and status

  4. N04

    Drivers

    Mobile driver app

  5. N05

    Management

    Reports and insight

Fig. 09.1One live system for the stand
[Capabilities]

What we engineer

  1. Dispatch and queue management

    Fair, transparent driver queues and fast assignment of incoming requests.

  2. Driver application

    Jobs, status, messages and earnings in one simple mobile app.

  3. Web operations panel

    A live view of vehicles, drivers and requests for the stand office.

  4. Reporting

    Shift, revenue and service-quality reports for management.

Quality and compliance

Role-based access, audit trails and data handling designed for regulated taxi operations.

Integration

Taximeters, cash registers, payment providers and existing call-centre systems.

[Outcomes]

What changes in the field

  1. 01

    Faster pick-ups

    Requests reach the right driver without delay.

  2. 02

    Fair queues

    Transparent rules that drivers can see and trust.

  3. 03

    Full visibility

    Every shift, request and vehicle in one view.

[Related solutions]

Engineered to work together

No solution stands alone. Each one is designed to connect cleanly with the systems around it.

[Start a project]

Let's scope your next system together

Tell us what has to work in the field. Our engineers will map hardware, firmware, applications and compliance into one plan you can execute.

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